Registry Relations Manager - Fully Remote Job

About the company

Openprovider is an ICANN-accredited domain registrar and technology company founded in 2004 in Rotterdam, Netherlands. Now we are a team of 70+ people, working fully remotely from all over the world. All Openprovider employees work on a fully remote basis and without any geographical limitations. You don’t have to go to the office each day and deal with traffic or painful commutes. All you need is yourself, a laptop, and a cup of coffee. We support a healthy work/life balance and constantly strive to improve this aspect more and more every day. We support a flexible schedule and are 100% performance and result-oriented. Thanks to a combination of experience and expertise, we enable data-driven decision-making.

About the role

We are searching for a Registry Relations Manager to build strong and long-lasting relationships with our Registry partners, actively engage with them and increase annual recurring revenue from them.

Key responsibilities:

• Engage with Registries and run regular promotions to improve their numbers with us

• Manage registry operations effectively and efficiently

• Coordinate cross-functionally with all stakeholders and guarantee smooth operations of all registry activities

• Actively monitor the performance and profitability of each activity and take commercial decisions to optimize results

• Assist with MDF calculations and allocations to improve both reseller engagement as well as Registry results

Competences:

• Minimum 5 years of experience in Business Development/ Sales or in a relevant role in the tech industry (Domain and hosting industry is a plus)

• Commercial: thinking and acting from opportunities in the market. Identifying customer needs and conducting professional customer discussions, building a relationship with a customer in the long term by gaining trust

• Customer-oriented: Investigate customer wishes and needs and act accordingly. Putting the customer first without compromising their own business interests

• Communicative: To be able to make clear decisions, ideas, and complicated matters in understandable language

• Result-oriented (sales-driven): Focusing actions and decisions on the actual realization of intended results

• Enthusiastic with a passion for sales

• Perseverance, also if some ‘no’s’ come along

• Good listener: letting the customer talk by asking the right questions

• Empathy: being able to put yourself in the shoes of the resellers and help to tackle their everyday problems

• Have the courage: do not be afraid to ask or to ask for the deal

• Great communication skills in English verbal and written

• Experience using any CRM, (preferably Hubspot).