Registry Relations Manager - Fully Remote Job
RemoteBarcelona, Catalunya [Cataluña], SpainSales
About the company
Openprovider is an ICANN-accredited domain registrar and technology company founded in 2004 in Rotterdam, Netherlands. Now we are a team of 70+ people, working fully remotely from all over the world. All Openprovider employees work on a fully remote basis and without any geographical limitations. You don’t have to go to the office each day and deal with traffic or painful commutes. All you need is yourself, a laptop, and a cup of coffee. We support a healthy work/life balance and constantly strive to improve this aspect more and more every day. We support a flexible schedule and are 100% performance and result-oriented. Thanks to a combination of experience and expertise, we enable data-driven decision-making.
About the role
We are searching for a Registry Relations Manager to build strong and long-lasting relationships with our Registry partners, actively engage with them and increase annual recurring revenue from them.
Engage with Registries and run regular promotions to improve their numbers with us
Manage registry operations effectively and efficiently
Coordinate cross-functionally with all stakeholders and guarantee smooth operations of all registry activities
Actively monitor the performance and profitability of each activity and take commercial decisions to optimize results
Assist with MDF calculations and allocations to improve both reseller engagement as well as Registry results
Minimum 5 years of experience in Business Development/ Sales or in a relevant role in the tech industry (Domain and hosting industry is a plus)
Commercial: thinking and acting from opportunities in the market. Identifying customer needs and conducting professional customer discussions, building a relationship with a customer in the long term by gaining trust
Customer-oriented: Investigate customer wishes and needs and act accordingly. Putting the customer first without compromising their own business interests
Communicative: To be able to make clear decisions, ideas, and complicated matters in understandable language
Result-oriented (sales-driven): Focusing actions and decisions on the actual realization of intended results
Enthusiastic with a passion for sales
Perseverance, also if some ‘no’s’ come along
Good listener: letting the customer talk by asking the right questions
Empathy: being able to put yourself in the shoes of the resellers and help to tackle their everyday problems
Have the courage: do not be afraid to ask or to ask for the deal
Great communication skills in English verbal and written
Experience using any CRM, (preferably Hubspot).
- 100% remote work (you can work from any location, no need to go to the office);
- Paid time off and sick leave;
- International team and regular online and offline events to stay connected;
- Internal workshops, and knowledge-sharing sessions;
- Quarterly review and annual salary review;
- Flexible working hours (we don`t have time trackers, we are a result-oriented company);
- We are ISO 27001-certified remote workplace.