Skip to content

Domain Operations Manager - Remote Job

  • Remote
    • Sofia, Sofia, Bulgaria
    • Athens, Attikí, Greece
    • Belgrade, Beograd, Serbia
    +2 more
  • Product

Job description

About the company

Openprovider is an ICANN-accredited domain registrar and technology company founded in 2004 in Rotterdam, Netherlands. We are a fully-remote organisation with more than 100 team members spread across 20+ countries. Remote working means no office, no painful commuting, and no stressful traffic - all you need is yourself, a laptop, and a cup of coffee!

A diverse and inclusive organisation, we support a healthy work/life balance and are constantly looking for new ways to help the well-being of our people. We support a flexible schedule and are 100% performance and result-oriented. At Openprovider, we're not just a company; we're a mission-driven team dedicated to transforming the domain industry. We believe in providing a trusted digital identity to every business. 

Our innovative approach is reshaping the industry from a traditional transactional model to a more customer-centric, subscription-based approach. We pay subscriptions for music, newspapers, and movies - why should domains be any different?

Come join us on our journey to create a trusted digital world.

About the role

We are looking for a Domain Operations Manager to join our great Product team. You will own domain operations with obsessive attention to detail, automate the boring stuff, and maintain extreme quality. For lovers of precision, efficiency, and calling out nonsense when they see it, this is your playground!

Key responsibilities

  • Technical Registry Liaison & Communication Management

  • EPP Changes & Codebreaking Adjustments, BE migrations

  • Internal admin and billing panels Enhancements & Maintenance

  • Scrum Mastering & Backlog Management

  • Registry & ICANN Audit Coordination

  • Trademark Clearinghouse & Defensive Registrations

  • Work alongside Lead PM for selected product work

Job requirements

What We’re Looking For

  • Previous experience in the domain/web hosting industry

  • Obsessive attention to detail: You spot errors before they become problems.

  • Process automation mindset: If a task is repetitive, you find a way to eliminate manual work.

  • Agile workflow expertise: Familiarity with backlog grooming, Jira, and sprint planning.

  • Technical understanding of domain registries & EPP protocol: You know how registry systems work and how they change.

  • Structured communication skills: You can translate registry updates into actionable insights for internal teams.

  • Strong documentation habits: If it’s not written down, it doesn’t exist.

  • Analytical problem-solving: You analyze issues, identify patterns, and propose solutions before problems escalate.

  • Self-sufficiency: No micromanagement here. You own your domain (literally).

What we offer

  • 100% remote work (you can work from any location, no need to go to the office);

  • Paid time off and sick leave;

  • International team and regular online and offline events to stay connected;

  • Internal workshops, and knowledge-sharing sessions;

  • Quarterly review and annual salary review;

  • Flexible working hours (we don`t have time trackers, we are a result-oriented company);

  • Budget for learning;

  • We are an ISO 27001-certified remote workplace.

Openprovider is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified candidates to apply.

or