Account Manager (Dutch speaker) - Fully Remote Job

About the company

Openprovider is an ICANN-accredited domain registrar and technology company founded in 2004 in Rotterdam, Netherlands. 

We are a fully-remote organisation with more than 100 team members spread across 20+ countries. Remote working means no office, no painful commuting, and no stressful traffic - all you need is yourself, a laptop, and a cup of coffee!

A diverse and inclusive organisation, we support a healthy work/life balance and are constantly looking for new ways to help the well-being of our people. We support a flexible schedule and are 100% performance and result-oriented.

At Openprovider, we're not just a company; we're a mission-driven team dedicated to transforming the domain industry. We believe in providing a trusted digital identity to every business. 

Our innovative approach is reshaping the industry from a traditional transactional model to a more customer-centric, subscription-based approach. We pay subscriptions for music, newspapers, and movies - why should domains be any different?

Come join us on our journey to create a trusted digital world.

About the role

We are looking for an Account Manager to build strong and long-lasting relationships with our customers based in the Netherlands.

Key responsibilities

• Engage with enterprise clients and assist them with their short-term and long-term business requirements;

• Cross-sell & Up-sell our products and services to our clients helping grow their business with us;

• Provide an excellent customer experience from the initial call to final sale closure;

• Work closely with support & product teams to help meet the clients needs;

• Offer a high level of service meeting our department key metrics for Sales, Quality and Productivity.

What We’re Looking For

• Experience: At least 3 years of experience as an Account Manager in a B2B environment, preferably within the IT/Tech industry.

• Industry Knowledge: Previous experience in the domain/web hosting industry is a plus.

• Language Skills: Strong communication skills in English and Dutch (both written and verbal).

• CRM Proficiency: Experience using any CRM tool (HubSpot preferred).

• Commercial Mindset: A proactive approach to identifying market opportunities, understanding customer needs, and conducting professional, trust-building conversations to foster long-term relationships.

• Customer-Centric Approach: Ability to anticipate and respond to customer needs effectively while balancing business objectives.

• Strong Communication Skills: Capable of conveying ideas, decisions, and complex concepts in a clear and accessible manner.

• Results-Driven & Sales-Focused: A proven ability to take actions that drive revenue and achieve sales targets.

• Passionate & Enthusiastic: A natural drive for sales with a positive and energetic approach.

• Resilience & Persistence: Ability to stay motivated and push forward even in the face of rejection.

• Active Listening: Skilled in asking the right questions to understand customer needs and allowing them to express their challenges.

• Empathy & Problem-Solving: Capable of stepping into the reseller’s shoes to offer valuable support and solutions.

• Confidence & Negotiation Skills: Unafraid to take initiative, ask the right questions, and confidently close deals.

What we offer

• 100% remote work (you can work from any location, no need to go to the office);

• Paid time off and sick leave;

• International team and regular online and offline events to stay connected;

• Internal workshops, and knowledge-sharing sessions;

• Quarterly review and annual salary review;

• Flexible working hours (we don`t have time trackers, we are a result-oriented company);

• Budget for learning;

• We are an ISO 27001-certified remote workplace.

Openprovider is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified candidates to apply.